FAQs

Yes, you can! SnowSkyn has a dedicated 'Bikini' mode specifically designed to treat private areas and the bikini line. The mode is tailored to be more gentle on your skin to prevent any sort of irritation.

We also include a free precision magnetic attachment in every IPL Hair Bundle! Use this attachment when you want to reach for smaller, more sensitive areas. It helps target the hair roots without irritating your sensitive areas!

Yes, you do! This helps you get the best results and keeps each session comfortable and smooth.

We recommend shaving about 30 minutes before your treatment. Shaving removes the hair on the surface so SnowSkyn can focus on the hair follicle, where it works best. Just avoid waxing or plucking, since the hair root needs to be there.

Once that’s done, you’re all set for an easy, pain-free session at home!

SnowSkyn™ has been lab-tested for safe at-home use and has been clinically tested for all skin types. 87% of users experience no side effects at all.

In some cases, there may be slight redness or warmth immediately after treatment — this is temporary and typically fades within a few minutes.

A few exceptions to this are customers with tattoos or darker skin (for whether your skin tone is suitable or not, refer to the next FAQ).

Our built-in Ice-Wave™ Cooling Technology helps reduce any sensitivity, and the adjustable intensity levels ensure the device stays gentle on your skin.

As with any skincare device, we recommend doing a quick patch test on a small area before full use, especially if you have very sensitive skin or specific skin concerns.

SnowSkyn works best on naturally darker hair with lighter to medium skin tones. It may not be suitable for very dark skin tones or very light blonde, red, grey, or white hair. Please check the skin tone chart before use.

For best results, use SnowSkyn twice a week, with at least 72 hours between each session! This gives your skin enough time to rest while allowing the device to work effectively on the hair follicles.

Stick to this routine during the first few weeks to see faster, more noticeable results. Once hair growth slows down or stops, you can reduce how often you use it and simply maintain smooth, baby-soft skin as needed!

With consistent use, most users notice that by around 12 weeks, hair growth is minimal. At this stage, the remaining hair is usually much finer and grows back much slower.

From there, you can switch to occasional maintenance sessions once every 2 months to keep your skin smooth and hair-free for the long term.

Most users begin to notice visible hair reduction after just 3 sessions, with more significant results appearing within 4 to 6 weeks of consistent use.

By 8 to 12 weeks, many experience dramatically smoother skin with little to no regrowth.

Results may vary depending on your hair type, color, and treatment area, but consistency is key — stick to the recommended schedule (once or twice a week) for the best outcome.

Yes — with consistent use, SnowSkyn™ can permanently reduce hair growth.

Some maintenance may be needed over time, but most users enjoy long-lasting smooth, hair-free skin.

All orders placed in Singapore come with free express delivery.

Your order will arrive at your address within 2-3 working days.

We ship from our warehouse in Singapore.

You may change your order if you placed it within the last 1 hour.

Simply send us an email at hello@snowskyn.com titled: "I NEED TO CHANGE MY ORDER - [YOUR ORDER NUMBER]"

You may cancel your order if you placed it within the last 1 hour.

Simply send us an email at hello@snowskyn.com titled: "I NEED TO CHANGE MY ORDER - [YOUR ORDER NUMBER]"

Every SnowSkyn purchase is protected by our 100-Day Risk-Free guarantee.

If you wish to return your SnowSkyn device, simply email us at hello@snowskyn.com and any one of our customer care representatives will guide you through the process.

For more details on our 100-Day Risk-Free guarantee, click here.

You may contact us through any one of the following channels:

WhatsApp: +65 8978 6767 (also available by clicking on the green button that's at the bottom right of your screen)

Email: hello@snowskyn.com

Facebook/Instagram: @snowskyn

Please feel free to contact us if you have any questions at all! We will respond as soon as we can :)